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Order a card reader for QuickBooks GoPayment

SOLVEDby QuickBooks248Updated over 1 year ago

Learn how to order a card reader through the GoPayment app and online.

Get up and running for mobile payments. If you have QuickBooks Payments, you can take payments on the go. Order a mobile card reader to swipe, dip, or tap credit cards with the GoPayment app.

If you are a new user and this is your first card reader, we recommend ordering through the GoPayment app. If you already have a card reader and need to order another one, you can order from the app or the Merchant Service Center. Your card reader should arrive in 4 to 7 business days.

Take your business on the go with the new QuickBooks Card Reader so you never miss a sale. Its innovative design includes an LED display and contactless payments, which conveniently lets customers pay, tip, and check out without having to share your phone. Learn more

Step 1: Order a card reader

When you order a card reader, use your business' physical mailing address. Don't use a P.O. box.

Order from the GoPayment app

Follow the steps based on the GoPayment app you have.

If your app has a green background, you have the green GoPayment app.

Green_GoPayment_App_QuickBooks_Online_Both_032020.png

If your app has a blue background, you have the blue GoPayment app.

Blue

If you have the green GoPayment app

  1. On the GoPayment app home screen, select More ☰ icon.
  2. Select Hardware.
  3. Select Order card reader.
  4. Select the card reader you want to order.
  5. Follow the onscreen steps to complete your order.

If you have the blue GoPayment app

  1. On the GoPayment app home screen, select the Menu ☰ icon
  2. Select Settings.
  3. Select Order card reader.
  4. Select Add to Order for the reader you want to order.
  5. Select the number of readers you need and then Check Out.
  6. Follow the onscreen steps to complete your order.

Order from the Merchant Service Center

If this is your first time ordering a card reader, order it from the GoPayment app. Use the Merchant Service Center to order additional readers or replacements.

  1. Sign in to the Merchant Service Center.
  2. Select the Account tab and then Order Card Reader.
  3. Select Place your order for the reader you want to order.
  4. Follow the onscreen steps to complete your order.

Step 2: Set up your card reader

Once you get your card reader in the mail, follow the steps to set everything up.

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