Learn how to switch the bank account QuickBooks Payments (Merchant Services) deposits customer payments to.
You can easily change the external bank account QuickBooks deposits payments into. You can use one account to collect payments at a time.
Accounts you can deposit payments to
QuickBooks can put customer payments into any standard business or personal chequing or savings account. The bank account needs to be based in Canada. You can't put payments into foreign or out-of-country based bank accounts.
The account must be transactional, which means QuickBooks can put money in and take fees out when needed, without limitations.
QuickBooks can't deposit payments into these types of accounts. These will cause issues, rejections, or delays:
- PayPal
- Lines of credit
- Mutual fund accounts
- Government accounts
- Credit cards
- Routing numbers used for wire transfers
- Paper draft accounts
- Any non-transactional account
QuickBooks Online or Online mobile app
You can't change the account from the mobile app. You must be in a web browser.
Link a bank account for standard funding events (non-instant deposit). Just add your bank account and routing number. Link a debit card or eligible bank account for instant deposits.
QuickBooks will start depositing customer payments from online invoices and other sources into the new account.
This doesn't change the way QuickBooks categorizes payments on your chart of accounts. This changes the bank account QuickBooks deposits payments into. Here's how to change the way QuickBooks categorizes customer payments on your chart of accounts.